Support at Home Package Management Melbourne, City of Booroondara – Your Support at Home Care Collective
Meet Melanie, one of our friendly local Care Advisors helping clients with Support at Home Package Management in Melbourne. Mel is based in, and predominantly works with, clients in the City of Boroondara.
Melanie holds qualifications in Community Services, Aged Care, and Medical Administration. With extensive experience in the disability and Aged Care sector, she is dedicated to excellence in customer service and client advocacy, particularly in aged care.
Growing up, her family ran Supportive Residential Services, which is where her passion for supporting the elderly stems from. When she is not working, she is running around with her 3 young children. Melanie enjoys cooking with her family and previously owned and ran a restaurant in Melbourne.
Your Local Guardians Home Care Advisor will:
Who understands your needs and will make sure you’re getting the most from your package.
Using world class technology for seamless plan management, on any device.
To suitable providers (we have a database of thousands).
To ensure you get maximum possible care hours from your funding.
The City of Boroondara is located in Melbourne’s inner east, stretching from Hawthorn and Kew to Balwyn, Canterbury and Camberwell. The region includes suburbs such as Hawthorn East, Kew East, Balwyn North, Ashburton, Deepdene and parts of Glen Iris and Surrey Hills.
Local Guardians supports older Australians throughout the region with personalised care management, helping them make the most of their Support at Home funding, access suitable services and maintain their independence at home.
Older Australians living in Boroondara, including Kew, Hawthorn, Camberwell, Balwyn and surrounding suburbs, can apply for a free aged care assessment through My Aged Care.
An assessment helps determine eligibility for government-funded services, including Support at Home, residential aged care, respite care and transition care.
Under the Single Assessment System, a trained assessor will discuss your health, daily activities and care needs to identify suitable support. Assessments usually take place in your home, and family members or carers can participate with your consent.
Assessments are generally available to people aged 65 and over, Aboriginal and Torres Strait Islander people aged 50 and over, and people aged 50 and over who are homeless or at risk of homelessness, provided they have eligible care needs.
St Vincent’s Hospital Melbourne lists an aged care assessment service based at St George’s Health Service in Kew, covering Boroondara, Yarra and southern Darebin.
St Vincent’s Hospital Melbourne
St George’s Health Service
283 Cotham Road, Kew VIC 3101
Phone: 03 9231 8566
For new aged care assessments and referrals, contact My Aged Care on 1800 200 422.
For more local activities, visit the City of Boroondara Seniors Activities Directory or call Council on 03 9278 4444.
We offer the lowest management fees in Australia, ensuring you get maximum care hours from your funding.
Complete the form and we’ll be in touch within 24 hours. You can also call our regional support lines directly.