Support at Home Package Management Melbourne, Yarra Ranges – Your Support at Home Care Collective
Gwen brings over 30 years of experience in aged care and disability services, having worked across residential aged care, hospitals and community care. Her background includes workforce coordination, supported accommodation management and community care leadership. She holds Certificates III in Aged Care and Home and Community Care, along with nursing training and further education in dementia care, complex needs case management and elder abuse prevention. As a local Care Advisor, Gwen supports older Australians throughout the Yarra Ranges and Melbourne.
With extensive experience supporting older Australians, Gwen understands the importance of personalised care that respects each client’s needs and preferences. She takes a compassionate, practical approach, helping clients and their families navigate aged care services and maintain independence at home. Outside of work, Gwen enjoys spending time with family and camping with friends.
Your Local Guardians Home Care Advisor will:
Who understands your needs and will make sure you’re getting the most from your package.
Using world class technology for seamless plan management, on any device.
To suitable providers (we have a database of thousands).
To ensure you get maximum possible care hours from your funding.
The Yarra Ranges region is located in Melbourne’s outer east, stretching from Lilydale, Mooroolbark and Chirnside Park through the Dandenong Ranges and Yarra Valley to Healesville, Yarra Junction and Warburton. The region includes suburbs and towns such as Mount Evelyn, Montrose, Kilsyth, Belgrave, Upwey, Monbulk, Olinda, Seville, Woori Yallock and Yarra Glen.
Local Guardians supports older Australians throughout the region with personalised care management, helping them make the most of their Support at Home funding, access suitable services and maintain their independence at home.
Older Australians living in the Yarra Ranges, including Lilydale, Mooroolbark, Mount Evelyn, Healesville, Belgrave, Monbulk, Yarra Junction, Warburton and surrounding communities, can apply for an aged care assessment through My Aged Care.
An aged care assessment helps determine eligibility for government funded services, including Support at Home, residential aged care, respite care and transition care.
Assessments are free and available to people aged 65 and over, Aboriginal and Torres Strait Islander people aged 50 and over, and some people aged 50 and over who are homeless or at risk of homelessness.
During the assessment, a qualified assessor will discuss your health, daily activities and care needs to recommend suitable support. Family members or carers can participate with your consent.
Eastern Health provides aged care assessments for eligible residents across Melbourne’s eastern region, including Yarra Ranges, under the Single Assessment System. Eastern Health is one of several assessment organisations servicing the region.
Eastern Health Aged Care Assessment
Eastern Health Wantirna
251 Mountain Highway, Wantirna VIC 3152
Phone: 1800 200 422
My Aged Care phone hours: Monday to Friday, 8am to 8pm, and Saturday, 10am to 2pm.
Assessments are usually conducted at the person’s home or by telephone. The assessment service’s separate office hours are not publicly listed.
For new assessments and referrals, contact My Aged Care on 1800 200 422.
Yarra Ranges Council provides community programs, seniors activities and support services to help older residents stay active and independent.
Community transport helps eligible older residents access shopping centres, medical appointments and social activities.
Yarra Ranges libraries offer free books, digital resources, community activities and learning opportunities. Find your nearest library in Lilydale, Mooroolbark, Belgrave, Healesville, Montrose or Yarra Junction through Your Library.
For information about government-funded aged care services and assessments, contact My Aged Care on 1800 200 422.
We offer the lowest management fees in Australia, ensuring you get maximum care hours from your funding.
Complete the form and we’ll be in touch within 24 hours. You can also call our regional support lines directly.